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My BUG List - On Going
Karsten
#21 Posted : Thursday, January 19, 2012 10:59:09 AM(UTC)

Rank: Administration
Karsten

Posts: 249
Points: 882
Location: Hamburg
that makes sense - thanks for the detailed bug report! thumbs up!

CamTek
#22 Posted : Tuesday, January 24, 2012 5:52:44 AM(UTC)
Rank: Member
CamTek

Posts: 13
Points: 39
I dont know what has changed, but I never recieved my Gold for that last transaction I made on the 18th of January which is infact the reciept I posted showing the market prices! Doesnt make sense to me as all previous purchases came through quickly....in any event, I' d like my gold that I paid for Please.......
Testing Device: ASUS Transformer TF101 w/Tegra 2. Android v. 3.2.1 Build HTK75.US_epad-8.6.5.21-20111216
Karsten
#23 Posted : Tuesday, January 24, 2012 1:16:51 PM(UTC)

Rank: Administration
Karsten

Posts: 249
Points: 882
Location: Hamburg
sure you will get your Gold - please write your SoulCraft Username (email) to service@mobilebits.de and how much Gold you purchased. Thanks!

Felix
#24 Posted : Tuesday, January 24, 2012 6:48:21 PM(UTC)

Rank: exDream Member
Felix

Posts: 38
Points: 96
Location: Hannover
If you are having problems to get your transactions completed, make sure that the APP KEEPS RUNNING for about 10 to 20 minutes after the purchase.

There is an issue where when the app closes, the connection to the market is terminated and the transaction can no longer be completed. And this obviously would spell trouble. There should be an in-game hint that notifies you of this problem.

Other games tend to keep a second app running to monitor these processes and make sure your purchase will be completed. We don't, so we have a problem here.

While we are working on a solution to fix this issue to make the store more consistent, we hope this information will help solve some issues you are having!
CamTek
#25 Posted : Tuesday, January 24, 2012 8:53:48 PM(UTC)
Rank: Member
CamTek

Posts: 13
Points: 39
Felix;1332 wrote:
If you are having problems to get your transactions completed, make sure that the APP KEEPS RUNNING for about 10 to 20 minutes after the purchase.

There is an issue where when the app closes, the connection to the market is terminated and the transaction can no longer be completed. And this obviously would spell trouble. There should be an in-game hint that notifies you of this problem.

Other games tend to keep a second app running to monitor these processes and make sure your purchase will be completed. We don't, so we have a problem here.

While we are working on a solution to fix this issue to make the store more consistent, we hope this information will help solve some issues you are having!
Felix;1332 wrote:
Ahh....okay, thank you for the advice Felix, I will be sure to do this in the immediate future. I do recall exiting the game immediately after purchasing the gold that last time.....


Testing Device: ASUS Transformer TF101 w/Tegra 2. Android v. 3.2.1 Build HTK75.US_epad-8.6.5.21-20111216
Felix
#26 Posted : Thursday, January 26, 2012 10:59:50 AM(UTC)

Rank: exDream Member
Felix

Posts: 38
Points: 96
Location: Hannover
Sounds promising then :) Thank you again for supporting us, CamTek!
We will have to find a better way to handle the App-Market communication in the future. This proves to be a little more difficult than anticipated. But our programmers' heads are smoking and bubbling with possible solutions for this annoying issue.
Castor
#27 Posted : Monday, January 30, 2012 11:00:21 AM(UTC)
Rank: Advanced Member
Castor

Posts: 46
Points: 138
Location: Hannover
hi,

i dont want to start another thread, i hope its ok for CamTek that i post my Bugs in his thread?!

1. Timerun-Mode, the screen says everthing...i am in the wrong side:

http://dl.dropbox.com/u/37693147/P20120126190309.png
2. its not realy a bug. but why i cant move between this two traffic signs?

http://dl.dropbox.com/u/37693147/P20120120183817.png



€dit: Hellgate-Mode...sure castor...sure...
Felix
#28 Posted : Tuesday, January 31, 2012 4:46:14 PM(UTC)

Rank: exDream Member
Felix

Posts: 38
Points: 96
Location: Hannover
1. The issue of the flaming walls coming up in the wrong place at the wrong time has been seen lots of times and we are trying to figure out, WHY the wall stays there. So far this problem seems to happen only at that particular spot in the Hamburg Run level. We apologize for the time this bug wastes and hope to fix it soon!

For now, the only option is to go to the Menu and then press "Give up" to try the level again. Sorry.




2. There is a collision wall which says: "YOU SHALL NOT PASS!" We will try to limit these kinds of annoying little problems.
Heiko
#29 Posted : Friday, February 10, 2012 8:28:01 PM(UTC)

Rank: exDream Member
Heiko

Posts: 18
Points: 54
Location: Germany
@1: This should have been fixed already in 0.5.5. if it still happens with 0.5.6 please write again.

Greetings,
Heiko
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