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CamTek
#1 Posted : Tuesday, January 17, 2012 1:39:00 AM(UTC)
Rank: Member
CamTek

Posts: 13
Points: 39
The server has been down for a couple of days now. Is this intentional or unknown? and when can we expect to have them back up? As you can initially play offline, the game will not allow you to use the shop...you get only 1 resfresh and it prompts you to log in to shop :-/ yes, one can upgrade current gear,but thats all, and of course you cant do a "save" which Im a little reluctant about playing as Im taking a chance on losing all progress.
Thanx, Cam
Testing Device: ASUS Transformer TF101 w/Tegra 2. Android v. 3.2.1 Build HTK75.US_epad-8.6.5.21-20111216
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Karsten
#2 Posted : Tuesday, January 17, 2012 8:46:27 AM(UTC)

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Karsten

Posts: 249
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Location: Hamburg
Thanks for the heads up!

We have a problem with "port forwarding" - thats why the server seems to be down. We thought we fixed it yesterday but it looks like it is down again. Maybe too much load for the small server. We have planned to switch to a cloud server next week anyway for this specific tasks so these things should not happen again at least after next week.

For today we will try to fix it again.. Sorry!
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Heiko
#3 Posted : Wednesday, January 18, 2012 7:26:37 PM(UTC)

Rank: exDream Member
Heiko

Posts: 18
Points: 54
Location: Germany
We moved the server to another internal location now, which does not require the broken port forwarding.
Also the database resides inside the windows azure cloud now.

I hope this increases stability for now.

With next weeks release we also move the main server into the cloud, which should fix those stability issues completely.

Greetings,
Heiko
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johnk
#4 Posted : Friday, February 10, 2012 5:27:40 AM(UTC)

Rank: Newbie

Posts: 2
Points: 6
always get servers down?
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Karsten
#5 Posted : Friday, February 10, 2012 10:59:39 AM(UTC)

Rank: Administration
Karsten

Posts: 249
Points: 882
Location: Hamburg
yes the server is currentl down .. we will fix this (hopefully) in the next few hours .. sorry for the problem!
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Heiko
#6 Posted : Friday, February 10, 2012 8:24:27 PM(UTC)

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Heiko

Posts: 18
Points: 54
Location: Germany
In case you did not notice, the server is up again :)

Greetings,
Heiko
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Predseda3D
#7 Posted : Sunday, February 19, 2012 12:23:17 AM(UTC)
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Predseda3D

Posts: 13
Points: 39
Location: on internet
Is server down or is it only my problem?
ASUS Transformer TF101, Android HC 3.2.1, FW WW_epad-8.6.5.21-20111216, all times are GMT+1.
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Karsten
#8 Posted : Monday, February 20, 2012 3:41:59 PM(UTC)

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Karsten

Posts: 249
Points: 882
Location: Hamburg
thanks for telling us .. something strange is going on here ... we are investigating!
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Predseda3D
#9 Posted : Monday, February 20, 2012 7:19:04 PM(UTC)
Rank: Member
Predseda3D

Posts: 13
Points: 39
Location: on internet
Now it works, thanks.
ASUS Transformer TF101, Android HC 3.2.1, FW WW_epad-8.6.5.21-20111216, all times are GMT+1.
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Karsten
#10 Posted : Tuesday, February 21, 2012 10:18:26 AM(UTC)

Rank: Administration
Karsten

Posts: 249
Points: 882
Location: Hamburg
good :)
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